Situated in a regeneration development of a residential area in Beijing, Paw adopts a corner of an existing single-storey building facing the street. Office AIO transforms a previous management office to a retail shop that sells, grooms and accommodates pets, from a quick check to a temporary "hotel" stay.
To the designers, a pet shop should not be a place of merely livestock exchange. It is a place where the animals, who have their own comfort preferences, live. While industry standards tend to place pets on the facade behind glass, they are prone to attract innocent disturbance from passersby. Steering away from this common practice, the design strategically rests the pets away from the external facade and inside full-height multilevel glass volumes. It shields them from unnecessary gazes with electromagnetic glass and treats the animals as the "real" customers of the shop, not the curious humans.
The design connects to peaceful nature throughout the space, maximising comfort. The ceiling is tiled with shredded wood panels that organically texturise the space while absorbing sounds. It capitalised on the single-floor site, opening up the top with skylights to bring in more natural light. Earthy crazy-paved slate flooring adds a feeling of a stroll through the park.
Blue terrazzo floor is used to mark the various rooms and volumes, to help cats and dogs who can only see limited colors, recognise their few destinations within the shop. For display, hotel and spa areas, beige Corian is used for ease of maintenance. Table and counters made of timber add a warm touch to the communal areas.
Despite a small footprint, the team attentively draws out circulation for dogs and cats respectively, mitigating antagonism that can arise between the species. Each species gets its territory in the shop, including a different entrance, reception and grooming stands. The two respective zones have check-in counters on each end of an L-shaped cantilevered table, designating different greeting areas at the front without compromising efficiency for the staff behind.
The puppies take the south entrance, while the kitties take the east. Pet owners of different species enter through separate doors, avoiding confrontation between the animals and crowding on the passage. A further delineation is layered vertically, fulfilling the feline's instinctual tendencies, allocating cats' "meditation" zone in the air by a floating piece of acrylic over the check-in counter. To the back of the shop, an array of "hotel rooms" sport with pet-friendly features sits away from most traffic, providing the pets a more private environment during their temporary stays.
In the effort to conceive a space not only for the business of pet retail, the design team takes an emphatic stand in humane design with a subdued appearance, reflecting the studio's thoughtful use of its expertise, away from treating pets as inferior companions, advancing the well-being of all members in our ecosystem.
Paw Pets Spa
Office AIO
Bronze
Silver

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Location
Designer
Client
Paw
Floor area
126 ㎡
Completion
2022
Accessories
Furniture