Facing massive growth, Medallia sought to create a world-class facility while meeting clear budget requirements. The firm wanted their new 210,000 SF space to feel welcoming to both employees and customers and serve as a reflection of their global employee base. M Moser leveraged creative design ideas, an integrated architect-led design build approach and innovative construction processes to deliver a solution that met Medallia’s needs. To support this large and diverse group, the M Moser team designed the space to mirror that of a small town. Inspired by maps of informal cities, the planning of each floor features centralized pockets, “plazas”, and “parklets” of open collaboration space situated between plywood-clad meeting rooms. Amenities such as a fitness center, café and coffee bar are strategically located across eight floor plates. M Moser engaged Medallia’s staff to collaborate on the selection of furniture and accessories. The final result is a vivid collection that reflects the diversity of Medallia staff and office locations around the globe. By truly understanding Medallia’s culture, business goals, and real estate agenda, the firm was able to collaborate with all involved parties and create a space that not only will support them now and in the future, but allows their own creative expression and vibrant character to shine.