L’Oréal’s UK headquarters at Gateway Central in London integrates 36 global brands and over 1,000 employees. The goal was to create a future-fit workspace fostering innovation and entrepreneurial culture. Spanning five upper floors, the space adapts to diverse team needs while maintaining brand identities. A key feature is the L’Oréal Academy, an educational centre on the ground floor, training 10,000 professionals annually. The headquarters supports hybrid working with wellness spaces, quiet zones, and multi-functional areas for a multi-generational workforce.
The headquarters prioritises sustainability with energy-efficient technologies and responsibly sourced materials. Solar-controlled glass reduces air conditioning use by 50%, making it one of London’s most sustainable workplaces. Recycled materials are widely used, including chairs from 100% recycled plastic and acoustic panels from repurposed bottles. Low-voltage lighting lowers electricity use, while low-flow taps and air purification enhance sustainability. Energy efficiency aligns with L’Oréal’s circular design principles.
Economic sustainability is ensured through durable, low-maintenance materials that reduce costs. Locally sourced materials minimise emissions, promoting cost-efficiency and supporting the economy. Flexible workspaces allow the headquarters to evolve, adapting to business needs. Hybrid and adaptable spaces foster innovation and long-term value.
Social sustainability ensures inclusivity and prioritises wellbeing. The headquarters is accessible to all, with wellness rooms, multi-faith spaces, and areas for parents and caregivers. The L’Oréal Academy supports professional learning and community engagement. Neurodiverse considerations in the library create a supportive environment. Social interaction is encouraged through hubs like the barista bar and café, enhancing collaboration and wellbeing.
Innovation drives the design, creating a workspace reflecting L’Oréal’s vision. A flexible layout balances focus and teamwork, with 35% of space dedicated to coworking hubs, meeting rooms, and enclosed pods. Employees have autonomy to choose their work environment. The Academy’s triple-height space hosts training, product testing, and industry showcases, emphasising continuous learning. The design blends Parisian elegance with London’s creativity, fostering a vibrant, functional space.
Balancing form and function, the headquarters supports L’Oréal’s goals while evolving with changing work patterns. Green spaces and air-purifying systems contribute to a healthy workplace. Energy-efficient systems reduce environmental impact, while wellness and social spaces promote an inclusive culture.
The headquarters sets a benchmark for sustainable, flexible, and innovative design. The aesthetic merges Parisian elements with industrial textures, reflecting elegance and creativity.
L'Oréal UK Headquarters
Gensler

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Designer
Client
L'Oréal
Floor area
11168 ㎡
Completion
2024
Budget
N/A
Other
Other
Other
Other
Other