Hot pot is one of the typical Chinese cuisines that not only taste good with ingredients blended together, but also represents harmony and reunion. As an international famous catering company, Haidilao has enormous customer group. In order to provide a better service quality, advanced intellectual equipment is implemented in the intellectual flagship, which focuses on solution of hygiene, efficiency and table turnover rate; moreover, dining area provides diverse visual possibilities.

This project’s design concept targets for creating technological experience. Interior layouts are divided into several areas, including the theater-style waiting area, unmanned kitchen, and dining area. Having hot pot needs lots of dishes, drinks, and seasoning on one table. It’s crucial to integrate all these requirements. In this case, we optimized the circulation and modularized booth seating at first. The versatile booth design improves service efficiency and the user experience. The smart restaurant has also brought a lot of new media technology applications. For the service level, automated robots reduce the labor rate of service personnel and improve service efficiency, which improves environment hygiene as well; for the guest experience level, multimedia implements virtual and real scene exchanges, providing a new choice for the dining environment.

Overall, this smart restaurant is a pioneer project to create an interactive experience.