Best World International appointed Bean Buro to design a showroom for their direct selling network, BWL, located in Kuala Lumpur, Malaysia. This project was developed with the aim of integrating wellness, nature, and community into a functional workspace that meets the needs of both customers and employees.

The brief involved creating a retail sales lounge, showroom, employee training room, and a back office area. The design focuses on creating an inviting and restorative space that enhances the customer journey while providing comfortable facilities for staff.

The inspiration for the design came from natural forms and materials, leading to the use of organic shapes and reflective finishes that promote a tranquil atmosphere. Upon entry, visitors encounter an exhibition wall made from turquoise metal mesh to showcase BWL’s skincare products. A central feature is a curvy display island in stainless steel, complemented by a bespoke wavy ceiling light that draws attention to the island and encourages movement through the space.

Functionality is key in our approach, and we worked closely with the client to ensure a thoughtful layout that maximises natural light. The design includes a relaxing waiting area, interactive product testing rooms, and a pantry that serves both refreshment and product display purposes. Employees benefit from dedicated training facilities and office spaces designed to facilitate productivity and collaboration.

Sustainability was also a consideration in our design process. We selected a cohesive palette of natural tones and textures to create a calming environment. The inclusion of plants integrates biophilic design principles, promoting well-being for both visitors and staff. Innovative lighting solutions, including a structured artificial skylight, enhance the overall environment, making it feel airy and open.

In addition to functionality and sustainability, the design incorporates a playful ‘Instagram corner’ that invites customers to engage with the space and share their experiences. This area, along with the overall layout and material choices, creates a cohesive environment that reflects the BWL brand while serving the operational needs of the business.

BWL Kuala Lumpur showroom balances customer experience with employee functionality, creating a space that supports both wellness and productivity. This design aligns with Best World International's vision while illustrating how thoughtful design can enhance human connection.